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Customer Support

Support at Rotech doesn’t finish when we have supplied or even installed a system. In fact, the excellent working relationship that we enjoy with our clients relies on the high level of support that we are able to offer them.

 

From telephone orientated technical support to site visits, we are able to provide a full range of support services.

 

We can offer Preventative Maintenance Schemes for our Systems, liaise with OEM suppliers and also provide a full range of consumables for the systems that we supply.

 

Of course, support can also mean helpful tips and hints, simple quick start-guides, troubleshooting guides and general knowledge based assistance. Part of our ‘added-value’ to both new and existing clients is our level of technical expertise and knowledge of the packaging industry.

 

Our trained support staff, technicians and sales engineers are here to assist you, whether it be for advice on a new or future application or technical support for an existing coding and marking system. We are here to help.

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